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IT Support for Virtual Teams

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Global organizations have branches that are located in
multiple countries. Some of these organizations develop software and take
advantage of the global talent pool of software developers while others have
global technical support teams, customer service, and so on. Virtual teams are
created when two or more people work together from different locations,
organizations, times zone, and / or time shifts. Global organizations use
virtual teams in order to provide global support, reduce travel costs, reduce training
costs, and take advantage of local cultural knowledge that may impact the
organization’s operations.

Write a two to three (2-3) page paper in which you:

Examine five (5) issues that the IT department is likely to
face when it comes to supporting virtual teams.

Create an architectural diagram that shows how the virtual
teams would collaborate and access common repositories for documents, software,
development, and testing facilities. Use Visio or an equivalent such as Dia.
Note: The graphically depicted solution is not included in the required page

Describe five (5) advantages and five (5) disadvantages of
using virtual teams for the organizations described in the scenario.

Describe challenges imposed by:

IT / IS national standards and propose how they could be
handled or resolved.

Protocols and propose how they could be handled or resolved.

Procedures on virtual teams and propose how they could be
handled or resolved.

Compare and contrast virtual teams and traditional teams
with respect to communications, technology use, and team diversity.

Use at least three (3) quality resources in this assignment.
Note: Wikipedia and similar Websites do not qualify as quality resources.

Your assignment must follow these formatting

Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and references must follow
APA or school-specific format. Check with your professor for any additional

Include a cover page containing the title of the assignment,
the student’s name, the professor’s name, the course title, and the date. The
cover page and the reference page are not included in the required assignment
page length.

Include charts or diagrams created in Visio or an equivalent
such as Dia. The completed diagrams / charts must be imported into the Word
document before the paper is submitted.

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